YOUR QUESTIONS ANSWERED
Frequently Asked Questions
1. Pricing and Licencing
Answer: There is no set price for BACnetP2. The pricing depends on the system. In order for us to get the information which we require in order to give you a quote, please send us two reports: "Panel Configuration Report" and "System Profile Report". You can also get a budgetry quote by using our Analysis tool to analyse your system profile report.
Answer: You need to run 2 reports from the Insight PC. The two reports are:"Panel Configuration Report" and "System Profile Report". For more information on BACnetP2 pricing and how to get the required site information, please see BACnetP2 Pricing
If for any reason you cannot send us the reports, please send us the following:
P2 BLN type (RS485 or Ethernet)
Number of servers (Ethernet = 1, RS485 = Number of P2 networks (BLNs))
Number of panels
Number of TECs
Answer: The same reports are required as for a quote (See Question 1.1) with the addition of the BACnetP2 "Driver ID". The BACnetP2 "Driver ID" will be displayed as BACnet object CSV7 in the format: {12345-12345-12345-1234-1234-1234}.
Answer: Yes, we offer a 30% discounted price for our read-only licence.
2. Trial Software and Demo Licence
Answer: Yes! Please go to BACnetP2 Downloads where you will find software, setup manuals, information and more.
Answer: Yes, the software comes with a demo licence that lasts for 16 days.
Answer: Yes, extended demo licences are available. Please email us with your request and include the same information as required for the licence purchase (See Question 1.3).
3. Payment
Answer: If you are located in the USA or Canada we strongly recommend that you purchase from one of our distributors.
Payment is made by "wire transfer". PurpleSwift will provide banking details with the SWIFT / IBAN code and address details usually required by online banking portals..
4. Other
Answer: Yes we do have an option to map physical IO points as BACnet virtual points. The default mapping is Apogee AI and DI points are mapped to BACnet analog-inputs and binary-inputs respectively. The option exists to change that mapping to analog-value and binary-value respectively.
Answer: If you reside in the USA then the answer is yes. Shipping to other countries may follow in the future.
Answer: Please download Retrieve Backup files for instructions on how to get P2 backup files.
Answer: The short answer is yes. The BACnetP2 does offer a P1 level gateway. See question 4.4b
Question 4.4b: Is a P1 gateway solution cheaper than a BACnetP2 solution?
Answer: Unless the site has only 1 FLN the P2 gateway solution will be the less expensive option.
If the client wants the panels replaced with new controllers then it is still more cost effective to place the new controllers alongside the P2 panels and transfer the panel IO connections to the new controllers while retaining the P2 panels as the P1 gateway devices.
Answer: The Apogee TEC devices have several “static” data points which are not supposed to be (programmatically) written to and so have restricted access from Insight / Apogee. These points and protected from PPCL (program) commanding as well as from commands from the normal graphics pages. Users can use the Insight “Global Commander” which does allow writing to these points. For more information, see our How-To page, or download our user guide.
Answer: Yes, please see our Downloads page to download our cyber security whitepaper.
If your questions have not been answered, please contact us and we will be happy to help you.