YOUR QUESTIONS ANSWERED


Frequently Asked Questions

1. Pricing and Licencing

Answer: There is no set price for BACnetP2. The pricing depends on the system. In order for us to get the information which we require in order to give you a quote, please send us two reports: "Panel Configuration Report" and "System Profile Report".

Answer: You need to run 2 reports from the Insight PC. The two reports are:"Panel Configuration Report" and "System Profile Report". For more information on BACnetP2 pricing and how to get the required site information, please see BACnetP2 Pricing

If for any reason you cannot send us the reports, please send us the following:

P2 BLN type (RS485 or Ethernet)

Number of servers (Ethernet = 1, RS485 = Number of P2 networks (BLNs))

Number of panels

Number of TECs

Answer: The same reports are required as for a quote (See Question 1.1) with the addition of the BACnetP2 "Driver ID". The BACnetP2 "Driver ID" will be displayed as BACnet object CSV7 in the format: {12345-12345-12345-1234-1234-1234}.

Answer: Yes, we offer a 30% discounted price for our read-only licence.

2. Trial Software and Demo Licence

Answer: Yes! Please go to BACnetP2 Downloads where you will find software, setup manuals, information and more.

Answer: Yes, the software comes with a demo licence that lasts for 16 days.

Answer: Yes, extended demo licences are available. Please email us with your request and include the same information as required for the licence purchase (See Question 1.3).

3. Payment

Answer: Payment is made by "wire transfer". PurpleSwift will provide banking details with the SWIFT code and address details usually required by online banking portals.

4. Other

Answer: Yes we do have an option to map physical IO points as BACnet virtual points. The default mapping is Apogee AI and DI points are mapped to BACnet analog-inputs and binary-inputs respectively. The option exists to change that mapping to analog-value and binary-value respectively.

Answer: If you reside in the USA then the answer is yes. Shipping to other countries may follow in the future.

If your questions have not been answered, please contact us and we will be happy to help you.